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Call us at +66 (0) 811322388
Frequently Asked Questions
How can i book the tour?
You can easily book any of the tours by clicking our BOOK NOW button.
How much an infant cost?
Childen under 3 years of age are all free
What happen if there is bad weather condition?
If we cancel the tour due to the weather conditions, you can select another day or receive a refund in full. Tours are never cancelled due to rain and you will lose your fee should you choose not to partake.
Can I book a tour and pay when I get picked-up?
We only accept advance payment. Unless if you book last minute then we can accept on tour payment.
What is the latest time I can book a tour?
Our booking reservation closes at 22:00 the day before the tour.
How can I book the tour with you if I can’t pay online?
You can choose our counter service option and pay cash through a travel agent closest to you or through your hotel/resort.
We can also send a PayPal link with a 3% Bank fee (if requested)
How many people will be on a speedboat tour?
We have 2 different types of Sea Tour:
1. VIP Angthong marine park - we only accept up to 16 participants per group tour
2. Koh Madsum ( Pig island ) & Koh Tan tour - we accept up to 29 participants per group tour
And we have 3 speedboats ranging between 30 to 35 passengers per boat
What happens if the tour is cancelled by the tour operator?
You will be notified prior to the tour, offered the tour on a different day or be refunded in full.
Can I cancel or change the date of the tour?
Yes, but the latest would be 18:00 the day before the tour, please send us an e-mail at contact@happysamui.com or call our office at +66 (0) 924 393 831 to request the change or cancellation.
How will I reach your pier?
Please wait in the lobby of your hotel where our driver will pick you up by minivan, hotel transfers both ways are included.
What if I am not picked up at the designated time?
Please call our office on +66 (0) 924 393 831 if your pick-up has not arrived within 15 minutes of the specified pick-up time on the tour voucher.
What if I am vegetarian?
Please inform us on booking in order to cater for you.
What if I am unable to print or forget to bring my tour voucher?
Mobile proof of your booking is acceptable.
What should I bring on this tour?
A hat, sunscreen, towel, swimsuit, sunglasses, cash for admission fee to Anthong National Marine Park and any extra items you may wish to purchase i.e. additional drinks, snacks etc.
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